Abstract
Online impulsive buying behavior is an area that has attracted much attention. Customers are heavily influenced by tools and promotions on online shopping platforms, especially live streaming in recent years. Due to the growth and importance of this area, our study was designed to investigate its development trends. With data including 260 articles from 2001 to 2024 collected on the SCOPUS database, we conducted bibliometric analysis and network analysis using the Biblioshiny of R Studio package and VOSviewer software to identify the research trend and emerging research themes. The trend of research is presented by descriptive analyses, including annual growth of articles, the most impactful author, distributions, and topic keywords. In addition, network analysis helps to identify prominent research clusters: (i) impulsive buying in live streaming; (ii) factors affecting online impulsive buying; (iii) hedonic values and emotional responses; (iv) social interaction, trust, and influencers; and (v) psychological drivers. Then, some of the research gaps include looking at the impact of live streaming and advertising together, the ability to diversify and combine elements/groups of elements, focusing on different customer demographics, interaction-based research, focusing on research on e-commerce platforms, and the impact of artificial intelligence, machine learning, and virtual reality on online impulse buying behavior.
References
- Hawkins Stern (1962), The Significance of Impulse Buying Today, J Mark.
- Amos, C., Holmes, G. R. and Keneson, W. C. (2014), A meta-analysis of consumer impulse buying, Journal of Retailing and Consumer Services, 21(2), 86–97.
- Daniela Coppola (2024), E-commerce as share of total retail sales worldwide 2021-2027.
- Phương Dung (2023), Hơn một nửa dân số Việt mua sắm online, Báo VnExpress Kinh doanh [Internet], from: https://vnexpress.net/hon-mot-nua-dan-so-viet-mua-sam-online-4679542.html.
- Chan, T. K. H., Cheung, C. M. K. and Lee, Z. W. Y. (2017), The state of online impulse-buying research: A literature analysis, Information and Management, 54(2), 204–17.
- Zhao, Y., Li, Y., Wang, N., Zhou, R., Xin and Luo, R. (2021), A Meta-Analysis of Online Impulsive Buying and the Moderating Effect of Economic Development Level, from: https://doi.org/10.1007/s10796-021-10170-4.
- Bashar, A., Singh, S. and Pathak, V. K. (2022), A bibliometric review of online impulse buying behaviour, International Journal of Electronic Business, Inderscience Publishers, 17, 162–83.
- Bashar, A. & Singh, S. (2022), Impulsive Buying On Social Media Platforms: A Bibliometric Review, Journal of Contemporary Issues in Business and Government, 28(03), from: https://cibgp.com/
- Eroglu, S. A., Machleit, K. A. and Davis, L. (2001), Atmospheric Qualities of Online Retailing: A Conceptual Model and Implications, Journal of Business Research, from: https://www.researchgate.net/publication/222539095.
- Martaleni, M., Hendrasto, F., Hidayat, N., Dzikri, A. A. and Yasa, N. N. K. (2022), Flash sale and online impulse buying: Mediation effect of emotions, Innovative Marketing, 18(2), 49–59.
- Nguyen Thi Hong Nguyet, Tran Nguyen Khanh Hai, Do Khoa, Tran Van Dung (2024), The Role of Product Visual Appeal and Sale Promotion Program on Consumer Impulsive Buying Behavior, Emerging Science Journal, 8(1), 297–309.
- Zhang, X. & Zhang, S. (2024), Investigating impulse purchases in live streaming e-commerce: A perspective of match-ups, Technol Forecast Soc Change, 205.
- Xiao, S. H. & Nicholson, M. (2013), A multidisciplinary cognitive behavioural framework of impulse buying: A systematic review of the literature, International Journal of Management Reviews, 15(3), 333–56.
- Abdelsalam, S., Salim, N., Alias, R. A. and Husain, O. (2020), Understanding Online Impulse Buying Behavior in Social Commerce: A Systematic Literature Review, IEEE Access, 8, 89041–58.
- Kotler Philip & Keller Klane (2018), Marketing management, Pearson Education Limited, 845.
- Laudon, K.C.T.C.Guervio (2021), E-commerce 2020 - 2021: business. technology. Society, Pearson.
- Beatty, S. E. and Ferrell, M. E. (1998), Impulse Buying: Modeling Its Precursors.
- Dennis, W. Rock (1987), The Buying Impulse, J Consum Res, 14(2), 189–99.
- Lin J, Chuan CH (2013), A Study on Youth Online Impulsive Purchase: The Relationship between Individual Difference, Shopping Environment, Emotion Response and Purchase, Journal of Creative Communications, 8(2–3), 209–29.
- Luo, X., Lim, W. M., Cheah, J. H., Lim, X. J. and Dwivedi, Y. K. (2023), Live Streaming Commerce: A Review and Research Agend, Journal of Computer Information Systems, Taylor and Francis Ltd.
- Luo, X., Cheah, J. H., Hollebeek, L. D. and Lim, X. J. (2024), Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness, Journal of Retailing and Consumer Services, 77.
- Dong, W. W., Wang, Y. Q. and Qin, J. (2023), An empirical study on impulse consumption intention of livestreaming e-commerce: The mediating effect of flow experience and the moderating effect of time pressure, Front Psychol, 13.
- Sun, R. & Qu, H. (2024), The Influence of Anchor Characteristics on Consumers’ Impulse Apparel Purchase Intention-Evidence from FsQCA, from: https://doi.org/10.31881/TLR.2024.055
- Li, L., Chen, X. and Zhu, P. (2024), How do e-commerce anchors’ characteristics influence consumers’ impulse buying? An emotional contagion perspective, Journal of Retailing and Consumer Services, 76.
- Bhandari, P. & Rungta, G. D. (2014), A Study on Impact of Sales Promotional Activities on Customer Buying Behaviour with Special Reference to Rathi Build Mart, Raipur, International Journal of Science and Research, from: www.ijsr.net.
- Jamal, M. & Lodhi, S. (2015), Consumer Shopping Behavior in Relation to Factors Influencing Impulse Buying: A Case of Superstores in Karachi, Pakistan, International Journal of Scientific and Research Publications [Internet], 5(12), from: www.ijsrp.org.
- Michael Keenan (2015), Global Ecommerce Statistics: Trends to Guide Your Store in 2025, Shopify [Internet], from: https://www.shopify.com/enterprise/blog/global-ecommerce-statistics.
- Verhagen, T. & Van Dolen, W. (2011), The influence of online store beliefs on consumer online impulse buying: A model and empirical application, Information and Management, 48(8), 320–7.
- LI, X., Huang, D., Dong, G. and Wang, B. (2024), Why consumers have impulsive purchase behavior in live streaming: the role of the streamer, BMC Psychol, 12(1).
- Lee, C. H. & Chen, C. W. (2021), Impulse buying behaviors in live streaming commerce based on the stimulus-organism-response framework, Information (Switzerland), 12(6).
- Gong, X. & Jiang, X. (2023), Understanding consumer impulse buying in livestreaming commerce: The product involvement perspective, Front Psychol, 14.
- Guo, Y., Chen, X. and Wang, C. (2023), Consumer Information Search in Live-Streaming: Product Involvement and the Moderating Role of Scarcity Promotion and Impulsiveness, Sustainability (Switzerland), 15(14).
- Li, M., Wang, Q., Cao, Y., Foroudi, P. and Qi, J., Tchounwou PB (2022), Understanding Consumer Online Impulse Buying in Live Streaming E-Commerce: A Stimulus-Organism-Response Framework. 2022, from: https://www.mdpi.com/journal/ijerph.
- Sun, B., Zhang, Y. and Zheng, L. (2023), Relationship between time pressure and consumers’ impulsive buying—Role of perceived value and emotions, Heliyon, 9(12).
- Zhang, Z., Zhang, N. and Wang, J. (2022), The Influencing Factors on Impulse Buying Behavior of Consumers under the Mode of Hunger Marketing in Live Commerce, Sustainability (Switzerland), 14(4).
- Yan, M., Kwok, A. P. K., Chan, A. H. S., Zhuang, Y. S., Wen, K. and Zhang, K. C. (2023), An empirical investigation of the impact of influencer live-streaming ads in e-commerce platforms on consumers’ buying impulse, Internet Research, 33(4), 1633–63.
- Gao, X., Yee, C. L. (2023), Factors driving consumers’ impulsive buying in live streaming e-commerce under the COVID-19 pandemic, J Commer Biotechnol, 28(2), 130–43.
- Huo C, Wang X, Sadiq MW, Pang M (2023), Exploring Factors Affecting Consumer’s Impulse Buying Behavior in Live-Streaming Shopping: An Interactive Research Based Upon SOR Model, Sage Open, 13(2).
- Shao, Z. (2024), How the characteristics of social media influencers and live content influence consumers’ impulsive buying in live streaming commerce? The role of congruence and attachment, Journal of Research in Interactive Marketing, 18(3), 506–27.
- Chauhan, S., Banerjee, R. and Dagar, V. (2023), Analysis of Impulse Buying Behaviour of Consumer During COVID-19: An Empirical Study, Millennial Asia, 14(2), 278–99.
- Kholis, N., Saifuddin, M. and Arif, N. A. S. (2023), The role of positive emotional response in the relationship between store atmosphere, sales promotion, hedonic shopping motivation, and impulsive buying in Indonesia’s largest department store, Kasetsart Journal of Social Sciences, 44(3), 823–32.
- Luo, X., Kebangsaan, Malaysia, U., Ramayah, T. and Dwivedi, Y. K. (2024), Inducing Shoppers’ Impulsive Buying Tendency in Live-Streaming: Integrating Signaling Theory with Social Exchange Theory Xin-Jean Lim Senior Lecturer Centre of Value Creation and Human Well-being, Faculty of Economics and Management, Internet Research.
- Yu, C., Cheah, J. H. and Liu, Y. (2022), To stream or not to stream? Exploring factors influencing impulsive consumption through gastronomy livestreaming, International Journal of Contemporary Hospitality Management, 34(9), 3394–416.
- Budi, I. and Munajat, Q. (2020), Factors affecting the urge of impulsive buying on social commerce Instagram, Internet Marketing and Advertising, 14.
- Zhang, Y., Zhang, T. and Yan. X. (2024), Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type, Journal of Retailing and Consumer Services, 79.
- Rook, D. W. and Fisher, R. J. (1995), Normative Influences on Impulsive Buying Behavior.
- Abdelsalam, S., Salim, N., Alias, R. A., Husain, O., Salih, S. H. and Thurasamy, R. (2024), Using Theory Integration to Explain Online Impulse Buying Behavior in Social Commerce, IEEE Access, 12, 32033–52.
- Lo, P. S., Dwivedi, Y. K., Wei-Han Tan, G., Ooi, K. B. ,Cheng-Xi Aw, E. and Metri, B (2022), Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis, J Bus Res, 147, 325–37.
- Lin, S. C., Tseng, H. T., Shirazi, F., Hajli, N. and Tsai, P. T. (2023), Exploring factors influencing impulse buying in live streaming shopping: a stimulus-organism-response (SOR) perspective, Asia Pacific Journal of Marketing and Logistics, 35(6), 1383–403.
- Kacen, J. J., Hess, J. D. and Walker, D. (2012), Spontaneous selection: The influence of product and retailing factors on consumer impulse purchases, Journal of Retailing and Consumer Services, 19(6), 578–88.
- Huang, L. T. (2016), Flow and social capital theory in online impulse buying, J Bus Res, 69(6), 2277–83.
- Miao, M., Jalees, T., Qabool, S. and Zaman, S. I. (2020), The effects of personality, culture and store stimuli on impulsive buying behavior: Evidence from emerging market of Pakistan, Asia Pacific Journal of Marketing and Logistics, 32(1), 188–204.
- Akram, U., Hui, P., Kaleem Khan, M., Tanveer, Y., Mehmood, K. and Ahmad, W. (2018), How website quality affects online impulse buying: Moderating effects of sales promotion and credit card use, Asia Pacific Journal of Marketing and Logistics, 30(1), 235–56.
- Ju, J. and Ahn, J. H. (2016), The effect of social and ambient factors on impulse purchasing behavior in social commerce, Journal of Organizational Computing and Electronic Commerce, 26(4), 285–306.
- Jabutay, F. A. and Limpachote, T. (2024), Young adults’ perceived social isolation and e-impulse buying on social commerce platforms: linking roles of perceived stress and hedonic browsing, Young Consumers.
- Tran Van Dat (2022), Consumer impulse buying behavior: the role of confidence as moderating effect, Heliyon, 8(6).
- Farah, M. F. & Ramadan, Z. B. (2020), Viability of Amazon’s driven innovations targeting shoppers’ impulsiveness, Journal of Retailing and Consumer Services, 53.
- Shamim, K., Azam, M. and Islam, T. (2024), How do social media influencers induce the urge to buy impulsively? Social commerce context, Journal of Retailing and Consumer Services, 77.
- Han, M. C. (2023), Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective, Journal of Retailing and Consumer Services, 74.
- Shamim, K. & Islam, T. (2022), Digital influencer marketing: How message credibility and media credibility affect trust and impulsive buying, Journal of Global Scholars of Marketing Science: Bridging Asia and the World, 32(4), 601–26.
- Zafar, A. U., Shahzad, M., Ashfaq, M. and Shahzad, K. (2023), Forecasting impulsive consumers driven by macro-influencers posts: Intervention of followers’ flow state and perceived informativeness, Technol Forecast Soc Change, 190.
- Mundel, J., Wan, A. and Yang, J. (2023), Processes underlying social comparison with influencers and subsequent impulsive buying: The roles of social anxiety and social media addiction, Journal of Marketing Communications.
- Setyani, V., Zhu, Y. Q., Hidayanto, A. N., Sandhyaduhita, P. I. and Hsiao, B. (2019), Exploring the psychological mechanisms from personalized advertisements to urge to buy impulsively on social media, Int J Inf Manage, 48, 96–107.
- Nikolinakou, A., Phua, J. and Kwon, E. S. (2024), What drives addiction on social media sites? The relationships between psychological well-being states, social media addiction, brand addiction and impulse buying on social media, Comput Human Behav, 153.
- Lim, S. H. and Kim, D. J. (2022), The effect of unmindfulness on impulse purchasing behaviours in the context of online shopping from a classical attitude theory perspective, Behaviour and Information Technology, 41(16), 3432–49.
- Muhammad, A. S., Adeshola, I. and Isiaku, L. (2024), A mixed study on the “wow” of impulse purchase on Instagram: insights from Gen-Z in a collectivistic environment, Young Consumers, 25(1), 128–48.
- Li, G., Jiang, Y. and Chang, L. (2022), The Influence Mechanism of Interaction Quality in Live Streaming Shopping on Consumers’ Impulsive Purchase Intention, Front Psychol, 13.
- Yang, J., Cao, C., Ye, C. and Shi, Y. (2022), Effects of Interface Design and Live Atmosphere on Consumers’ Impulse-Buying Behaviour from the Perspective of Human– Computer Interaction, Sustainability (Switzerland), 14(12).
- Paraman, P., Annamalah, S., Vlachos, P., Ahmed, S., Balasubramaniam, A. and Kadir, B. (2022), Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms, Journal of Open Innovation: Technology, Market, and Complexity, 8(4).
- Kong, D., Zhan, S. and Zhu, Y. (2023), Can time pressure promote consumers’ impulse buying in live streaming E-commerce? Moderating effect of product type and consumer regulatory focus, Electronic Commerce Research.
- Badgaiyan, A. J, and Verma, A. (2015), Does urge to buy impulsively differ from impulsive buying behaviour? Assessing the impact of situational factors, Journal of Retailing and Consumer Services, 22, 145–57.
- Srelec, D. & Loewenstein, G. (1998), The Red and the Black: Mental Accounting of Savings and Debt, Marketing Science, 17(1).
- VTV Digital (2020), Hậu COVID-19, khuynh hướng mua hàng ngẫu hứng qua trực tuyến lên ngôi, VTV.VN, from: https://vtv.vn/tieu-dung/hau-covid-19-khuynh-huong-mua-hang-ngau-hung-qua-truc-tuyen-len-ngoi-20201016115233562.htm
- Djafarova, E. & Bowes, T. (2021), Instagram made Me buy it: Generation Z impulse purchases in fashion industry, Journal of Retailing and Consumer Services, 59.
- Spry, A., Pappu, R. and Cornwell, T. B. (2011), Celebrity endorsement, brand credibility and brand equity, Eur J Mark, 45(6), 882–909.
- Vi Vien, C., Tuck Yun, C. and Looi Fai, P. (2017), The effect of celebrity endorsement on brand attitude and purchase intention, Journal of Global Business and Social Entrepreneurship (GBSE), 1.
- Pham, A. D., Nguyen, H. N., Le, T. T. H., Nguyen, H. K., Khuat ,H. T. and Phan, H. T. T. (2024), Young consumers’ impulse buying tendency on social media: an empirical analysis in Vietnam in light of the LST theoretical perspective, Young Consumers, doi 10.1108/YC-07-2023-1785.
- Zafar, A. U., Qiu, J., Li, Y., Wang, J. and Shahzad, M. (2021), The impact of social media celebrities’ posts and contextual interactions on impulse buying in social commerce, Comput Human Behav,115.
- Zafar, A. U., Qiu, J. and Shahzad,M. (2020), Do digital celebrities’ relationships and social climate matter? Impulse buying in f-commerce, Internet Research, 30(6), 1731–62.
- Zafar, A. U., Shen, J., Shahzad, M. and Islam, T. (2021), Relation of impulsive urges and sustainable purchase decisions in the personalized environment of social media, Sustain Prod Consum, 25, 591–603.
- Akram, U., Hui, P., Khan, M. K., Yan, C. and Akram, Z. (2018), Factors affecting online impulse buying: Evidence from Chinese social commerce environment, Sustainability (Switzerland), 10(2).
- Luo, X., Jun-Hwa Cheah, Ramayah, T. and Dwivedi, Y. K (2024), Inducing Shoppers’ Impulsive Buying Tendency in Live-Streaming: Integrating Signaling Theory with Social Exchange Theory, Internet Research.
- Yang, P., Sheng, H., Yang, C. and Feng, Y. (2024), How social media promotes impulsive buying: examining the role of customer inspiration, Industrial Management and Data Systems, 124(2), 698–723.
- Hoang, C. C. and Khoa, B. T. (2022), Impulse Buying Behavior of Generation Z customers in Social Commerce: Flow Theory Approach, Journal of Logistics, Informatics and Service Science, 9(4), 197–208.
- Parboteeah, D. V., Valacich, J. S. and Wells, J. D. (2009), The influence of website characteristics on a consumer’s urge to buy impulsively, Information Systems Research, 20(1), 60–78.
- Leong, L. Y., Jaafar, N. I. and Ainin, S. (2018), The effects of Facebook browsing and usage intensity on impulse purchase in f-commerce, Comput Human Behavior, 78, 160–73.
- Kong, S., Rahman, N. A. B. A. (2023), The Role of Consumer-Live Streamer Interaction Towards Consumers’ Impulse Buying in the Presence of Perceived Risk and Live Streamer Reputation, International Journal of Operations and Quantitative Management, 29(1), 142–58.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright (c) 2025 Array