Abstract
This study examines the influence of leadership style on the performance of hotel employees in Dalat. The study was conducted based on survey data from 263 employees working in Dalat hotels and linear regression was utilised to test the proposed relationships in the model. The findings indicate that leadership style had a positive effect on employees’ performance. In which the reward based on performance had the strongest impact and was followed by the attractiveness of leadership behavior. The three factors that had the lowest impact include attractiveness by the quality of the leader, employees concern and management by exception actively. The analysis result also showed that the higher star rating hotels are, the stronger the impact of the attractiveness of leadership behavior and the intellectual stimulation had on hotel employees’ performance. This study offers theoretical and practical contributions to the research of leadership style.
References
- Aziz, R.A., Abdullah, M.H., Tajudin, A. và Mahmood, R.(2013), The effects of leadership styles on business performance of SMEs in Malaysia, International Journal of Economics Business and Management Studies, 2(2), 45–52.
- Bass, B.M. (1985), Leadership and Performance Bp'ond Exfiectations, Free Press, New York.
- Avolio, B.J. and Bass, B.M. (1997), Developing Transformational Leadership, Journal of European Industrial Training, 24–26.
- Avolio, B.J. and Bass, B.M. (1978), Transformational Leadership, Charisma and Beyond, in Hunt, J.G., Baliga, B.R., Dachler, H.P. and Schriesheim, C.A. (Eds.), Emerging Leadership Vistas, D.C. Heath, Lexington, MA.
- Bass, B.M and Avolio, B.J. (2004), Multifactor leadership questionnaire: third edition manual and sampler set. Menlo Park, CA: Mind Garden, Inc.
- Bass, B.M. and Avolio, B.J. (1990), Developing transformational leadership: 1992 and beyond. Journal of European Industrial Training, 14(5), 21–27.
- Firestone, D.T. (2010), A study of leadership behaviors among Chairpersons in allied health programs, Journal of Allied Health, 39(1), 34–42.
- Li, C.K., Hung, C.H. (2009), The influence of transformational leadership on workplace relationships and job performance, Social behavior and personality.
- Cao Minh Trí và Cao Thị Út (2017), Tác động của các nhân tố thuộc phong cách lãnh đạo đến kết quả thực hiện công việc của cán bộ công chức các cơ quan chuyên môn tại tỉnh Sóc Trăng. Tạp chí khoa học Đại học Mở TP Hồ Chí Minh.
- Báo Lâm Đồng (2021), Báo cáo du lịch 2021.< http://baolamdong.vn/dulich/ 202106/da-lat-khach-san-3063612>.
- Nguyễn Hữu Lam (2007), Nghệ thuật lãnh đạo, Nxb. Lao động - Xã hội.
- Robbins, S.P. (2003), Organizational Behavior, 10thed, New Jersey, USA: Prentice Hall.
- Koopmans và cộng sự (2013), Development of an individual work performance questionnaire, International journal of productivity and performance management.
- Ngô Kim Thanh và Nguyễn Thị Hoài Dung (2012), Giáo trình Quản trị Doanh nghiệp, Nxb. Đại học Kinh tế Quốc dân Hà Nội.
- Mai Thị Kiều Lan (2019), Giáo trình Quản trị nguồn nhân lực khách sạn, Tài liệu lưu hành nội bộ trường Cao đẳng Du lịch Đà Lạt, 51–63.
- Nguyễn Minh Hà và cs. (2017), Ảnh hưởng của phong cách lãnh đạo đến kết quả công việc của nhân viên các công ty Nhật tại Việt Nam, Tạp chí khoa học Đại học Mở TP Hồ Chí Minh.
- Avolio, B.J., Bass, B.M. và Jung, D.I. (1999), Re-examining the components of transformational and transactional leadership using MLQ, Journal of Occupational and Organizational Psychology, 72(5), 441–462.
- Harold Koontt, C. Donnel (1994), Những vấn đề cốt yếu của quản lý, Nxb. Khoa học và Kỹ thuật.
- Dr. Jens Rowold (2005), Multifactor Leadership Questionnaire. University of Muenster, Germany, Published by Mind Garden Inc.
- Yukl, G. (2010), Leadership in Organizations, 7thed, NJ, Upper Saddle River: Pearson.
- Cooper, D. R., và Schindler, P. S. (2006), Business Research Methods (9th ed.), Singapore: McGraw-Hill Education.
- Murphy, K.R. (1999), Dimensions of job performance. Testing: applied and theoretical perspectives, Dillon, R. và Pellegrino. J (eds.), New York: Praeger.
- Drucker, P.F. (1992), The new society of organizations, Havard Business Review, 70(5), 95–105.
- Northouse, P.G. (2010), Leadership: Theory and Practice, 5thed, CA: Sage Thousands Oaks.
- Nunnally, J. C. và Bernstein, I. H. (1994), Psychometric theory, New York: McGraw-Hill.
- Nguyễn Cúc (2005), Kỹ năng lãnh đạo, quản lý doanh nghiệp, Nxb. Lý luận chính trị.
- Hair, J.F, Anderson. R.E Tatham, K.L., và Black, W.C. (1998), Multivariate data analysis (5th ed.), New Jersey: Prentice Hall.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright (c) 2021 Array